Last updated: October 2026
When you request a service or apply to join OiAlfred as a pro, we may collect your name, email address, phone number, home address, and details about the services you request. We also collect usage data such as pages visited and interactions with our website.
We use your information to fulfill and coordinate your service requests, communicate with you about scheduling and confirmations, send service-related notifications, and improve our platform. We may also send you occasional emails about our services and offers; you can opt out at any time by replying to any of our emails or writing to tech@oialfred.com. We do not sell your personal data to third parties.
We share your information with the service professionals assigned to your job, solely for the purpose of completing your request. We may also share data with service providers who help us operate our platform (e.g., email, hosting).
We retain your personal data for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time by contacting us.
You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at tech@oialfred.com.
For privacy-related questions, please email tech@oialfred.com. We aim to respond within 5 business days.